Terms & Conditions
Effective immediately, these Terms & Conditions explain the general terms for using BMT PROGRAM services, including software consultations, planning services and related business support.
1. About Our Services
BMT PROGRAM provides software development support services designed to help businesses review requirements, understand operational needs and plan suitable software solutions.
Services may include software discussions, workflow reviews, project planning and consultation based on individual business requirements.
2. Service Requests
When you submit an enquiry or appointment request, we will review the information provided and contact you regarding your requirements.
Submitting a request does not automatically create a confirmed service arrangement. Service details will be discussed and confirmed before work begins.
3. Consultation Process
Consultations are arranged based on availability and the information provided during the enquiry process.
We may request additional details to better understand your business requirements and provide suitable guidance.
4. Service Information
The scope, delivery details and expected outcomes of each service will depend on the requirements discussed with the customer.
Information provided on the website describes the general nature of our services and may be adjusted to match individual business needs.
5. Payment Terms
Appointments are confirmed first. After the service requirements have been reviewed and the arrangement is agreed, payment information will be provided.
Services will begin after the agreed payment process has been completed.
6. Customer Responsibilities
Customers are responsible for providing accurate information and any relevant details required to discuss their software requirements.
Providing complete and accurate information helps us understand requirements and provide appropriate guidance.
7. Changes To Services
Service details may be adjusted where necessary to better match the customer’s requirements or project needs.
Any significant changes will be discussed before further work proceeds.
8. Cancellation
If you need to cancel a confirmed appointment, please contact us at least 24 hours before the scheduled time.
Appointments that have already started or completed may not be eligible for cancellation.
9. Intellectual Property
Ownership and permitted use of any software materials, documents or project outputs will depend on the agreed service arrangement.
Where applicable, project-specific terms will be discussed with the customer before development work begins.
10. Service Information Accuracy
We aim to provide clear and accurate information about our services. However, final requirements and outcomes depend on the details provided during discussions.
11. Updates To These Terms
These Terms & Conditions may be updated from time to time to reflect changes to our services or business practices.
Updated information will be published on this page.
12. Contact
For questions regarding these Terms & Conditions, please use the contact information available on the BMT PROGRAM website.